Privacy Policy

1. Introduction

This policy covers data collected through our website, including analytics. It also describes your choices related to cookies and third-party services we use to operate the site.

2. Data Controller

Botne Ltd. ("we", "us", "our") is the data controller responsible for processing your personal data in line with applicable laws and regulations.

3. Data We Collect

We collect personal data you provide directly (for example, if you contact us by email) and data gathered automatically when you use the site:

• Communications you send us: Details you include if you contact us (e.g., email address and message content).
• Usage data: IP address, browser and device information, pages visited, actions on the site, timestamps, referrer URLs, and approximate location collected via cookies and Google Analytics.

4. How We Use Your Data

• Respond to inquiries you send us (for example, by email).
• Operate and maintain our website, including ensuring performance and reliability.
• Measure and improve site performance and user experience through analytics.
• Comply with legal obligations and enforce our terms.

5. Use of Google Analytics

We use Google Analytics to understand how visitors use our site so we can improve content and performance. Google Analytics uses cookies and similar technologies to collect interaction data (such as page views and events). Google’s privacy policy is available here and you can opt out with the Google Analytics Opt-out Add-on.

6. Cookies and Tracking Technologies

We use cookies to enable core site functionality, remember preferences, and improve performance through analytics. You can control or delete cookies in your browser settings, though disabling them may affect site functionality.

7. Legal Basis and Consent

We rely on legitimate interests to operate and improve our services (including analytics). Where consent is required for cookies, you can manage this through your browser settings. You may withdraw consent at any time by contacting us; this does not affect processing carried out before withdrawal.

8. Data Sharing with Third Parties

We share your data only when necessary:

• With service providers acting on our behalf, such as Google Analytics.
• When required by law, to protect our rights, or to respond to lawful requests from authorities.

Some providers process data outside the European Economic Area (including the United States). Where applicable, we rely on appropriate safeguards such as Standard Contractual Clauses to protect your data.

9. Data Retention

We retain communications data only as long as necessary to respond, maintain business records, and meet legal requirements. Analytics data is kept according to Google Analytics retention settings. If you request deletion, we will remove or anonymize your data unless we must keep it for legal reasons.

10. Your Rights

Under applicable data protection laws, you have the following rights:

• The right to access your personal data.
• The right to rectify incorrect or incomplete data.
• The right to request deletion of your data.
• The right to restrict or object to processing.
• The right to data portability.
• The right to withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at: support@sorwi.fi

11. Changes to this Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. We will indicate the effective date below and, where appropriate, provide additional notice of significant changes.

12. Contact Us

If you have questions about this privacy policy or how your data is processed, please contact us:

Email: support@sorwi.fi
Address: Ketjutie 4, 90560 Oulu
Phone: +358 34 109 2016